Ombudsman (Nursing Home)
An ombudsman advocates within a nursing home on behalf of the patient – not the nursing home and not the patient's family.
Serves Will, Grundy, and Kankakee Counties.
List of nursing homes or other types of facilities
How to choose a facility, including basic understanding of different levels of care
Medicare and Medicaid issues
How the complaint process works
How to contact IDPH to file a complaint
Information on appointing or changing agent for Power of Attorney